First things first. Every server and workstation get antivirus and anti-malware. On top of that, our monitoring software monitors your PCs and servers to make sure you get the best performance and can act quickly to resolve trouble. We monitor for activities that could shorten the life of your computers and automate routine tasks to keep your computers running smooth and efficient. When issues can’t be resolved tickets are created for our engineers to troubleshoot and bring issues to a full resolution. Finally, we make sure that the critical and security patches are installed on all of your systems to give you the multi-layer protection your systems need to keep you safe from threats.