WHAT WE DO ›
Productivity
Managed IT Services in Lexington, KY
ESSENTIAL IT PROTECTION
First things first. Every server and workstation gets antivirus and anti-malware.
On top of that, our monitoring software monitors your PCs and servers to make sure you get the best performance and can act quickly to resolve trouble. We monitor for activities that could shorten the life of your computers and automate routine tasks to keep your computers running efficiently.
When issues can’t be resolved tickets are created for our engineers to troubleshoot and bring issues to a full resolution. Finally, we make sure that the critical and security patches are installed on all of your systems to give you the multi-layer protection your systems need to keep you safe from threats.
Starting with good hardware.
Not all servers, PCs and network devices are created equal. We recommend and use quality devices that are built to last, and powerful enough to get the job done. If that’s not what you have, we’ll help you get there on a schedule that is comfortable for you.
Maintaining all the devices on your network with our prime toolset.
This includes top-of-the-line antivirus and a proactive maintenance agent that helps eliminate many problems before they arise. This lengthens the life of your tech, and helps prevent those nagging issues that can add up to lost productivity.
Microsoft® Office
Office 365 is a very cost-effective way to stay on the latest version of the most productive Microsoft applications out there, while also taking advantage of the security and cloud services Microsoft provides. Using these services can save money, increase security and allow a small business to get rid of that aging server they use for file shares. We can include Office 365 and many other software subscriptions to keep you productive and round out a great offering for all your users.
GET ORGANIZED
STAY ORGANIZED
Our tools have the added benefit of allowing us to run the reports you need to make informed decisions on your technology assets. We can report on the problem areas your network is having and help put together a PC replacement program that helps you keep your business productive without too much cost at one time.
Partner With Pelycon Technologies
If you are tired of the unpredictable IT costs from month to month, tired of not feeling important to your current IT folks, or simply want to find out if there is a better option, give us a chance to show you how we can help your business thrive.
Our Pillars Of IT Support
Our Strategy For Your Success
Technology should work for you. Our managed IT services handle everything from day-to-day support to long-term strategic planning, ensuring your systems stay safe and efficient.
- Keep devices up to date with the latest security patches
- Proactively monitor critical systems for quick issue resolution
- Get IT support via email, chat, or phone whenever you need it
Cyber threats evolve every day, but so do we. Our proactive cybersecurity services identify vulnerabilities, strengthen defenses, and monitor your network 24/7 to stop attacks.
- Comprehensive protection for your network, devices, and email
- Firewall installation to block cyber threats before they reach you
- Cyber-awareness training to turn your employees into your first line of defense
We go beyond IT support – we help you plan, budget, and optimize your business IT. Whether you need compliance assistance or cost-saving strategies, we’ve got you covered.
- Optimize workflows to boost productivity and efficiency
- Ensure compliance with industry regulations and best practices
- Manage hardware and software renewals to avoid costly downtime
- Deliver data-driven insights to save time and reduce expenses
How Pelycon Works
What industries does Pelycon serve?
Pelycon serves a broad range of industries and turns no industry away. It has deep, particular experience in regulated industries that demand more than typical IT support — healthcare, financial, wealth management, legal, and insurance — where compliance and security are critical.
Does Pelycon specialize in healthcare IT?
Yes. Pelycon provides managed IT for healthcare practices in Kentucky, including HIPAA compliance and risk assessments, and has experience installing and consulting on EMR (electronic medical record) system setups and upgrades, along with the broader workflows a healthcare practice relies on.
Does Pelycon support law firms?
Yes. Pelycon provides managed IT for law firms, securing client data and supporting the firm’s core “line-of-business” applications. Pelycon learns these systems as a power user and keeps them protected, backed up, and supported, while relying on the software vendor’s support contract for deep product expertise.
What size of business is Pelycon a fit for?
Pelycon works with businesses ranging from a 2-person firm to organizations of 100+ people. Its sweet spot is roughly 10–100 users, where it can serve as a complete, turnkey IT department (or co-managed partner) at a fraction of the cost of building an equivalent in-house team.
How many clients does Pelycon support?
Pelycon supports approximately 120 businesses and manages around 1,600 endpoints across varying sizes, industries, and service scopes.
